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Aia customer service - Customer Charter





If you have any queries, or if you are in need of any help, we are here to help you every step of the way.

No emailed applications accepted.



This Charter specifies our commitment to provide the highest standards of fairness in all our dealings with our customers by applying the following principles: 1.


AIA hiring Customer Service Consultant


Miscellaneous Forms To access the following forms, you will need to have Adobe Acrobat Reader.

We will work closely with the relevant authorities to ensure that justice is served and will implement measures to recover as well as to minimise losses.









Customer Feedback We are obsessed to provide the best customer service to you! Odds are that others have asked us your particular questions before.





We also run refresher courses on existing products regularly.







To contact us, please.



At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time.


AIA Customer Centre Operation Hours



Description: Customers could book service via the above methods.

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People who enter Customer Service Centre and Cashier Office should have received at least one dose of COVID-19 vaccination.
Ombudsman of Financial Services Chief Executive Officer Ombudsman for Financial Services 664393P 14th Floor, Main Block Menara Takaful Malaysia No.

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    +306reps
    you can contact us through any of these channels PHONE AIA Bhd. 1300-88-1899 AIA PUBLIC Takaful Bhd. 1300-88-8922 AIA General Berhad 1300-88-1899 AIA Auto Assist/AIA Roadside Assist 1800-88-8733 International Medical Assistance (IMA) (when travelling outside Malaysia for less than 90 consecutive days) 603-2166 5421 BOOK AN APPOINTMENT
    By: DanicaChristin|||https://www.facebook.com/DanicaChristinYoutube/|||https://twitter.com/dcpetterson/status/947352808411615232|||https://www.reddit.com/user/DanicaChristin
    +175reps
    8:30am – 5:30pm (Monday - Thursday) 8:30am – 4:30pm (Monday - Friday) Outside of our operating hours, our customers can perform selected transactions electronically through the My AIA Customer Portal at www.aia.com.my. If you have any questions, please call our Care Line at 1300 88 1899. We look forward to continue serving you.
    By: daniii__d|||https://www.facebook.com/daniii.D21|||https://twitter.com/D_Waddzz|||https://www.youtube.com/watch?v=DiHojo7mD_I
    +152reps
    Said information will be stored by AIA Philippines for 3 years. I/we authorize AIA Philippines and its representatives to get in touch with me about their products and services. I/we may at any time withdraw our consent by visiting AIA Philippines branches, calling the Company’s contact center, or by emailing the request to dpo@aia.com. Upon.
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    +251reps
    General E­nquiry 1800 333 004 PO BOX 7302, Melbourne, VIC 3004 Life Insurance General E­nquiry 1800 333 613 PO BOX 6111, Melbourne, VIC 3004 Tailored Protection (previously Comminsure Protection) (Mon - Fri, 9am - 5pm AEST / AEDT) 13 1056 PO BOX 320, Silverwater, NSW 2128. Loan Protection / Simple Life / Credit Card Plus
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    +318reps
    จดหมายอิเล็กทรอกนิกส์ e-mail: th.customercare@aia.com (ช่องทางแนะนำ) AIA Call Center 1581. ไปรษณีย์ หรือติดต่อด้วยตนเองที่สำนักงานใหญ่ หรือหน่วยงานภาครัฐ.
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