Seller center - Seller Protections

Watchers, bidders, or buyers will still be able to continue to do business with you.

If an item cannot be sold on eBay because it is prohibited, we will remove the item to protect you and refund your fees.

Seller Protections

You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.

You can ask eBay to step in and help if you feel the buyer has misrepresented the reason for the return.

If a buyer makes a false claim, please accept the return and report the buyer to us.

Backed by large-scale, automated detection systems monitoring millions of transactions every day, our team uses world-class technology to prevent problems before they start, so you can focus on your business.

We protect all sellers from abusive buying behavior and from events outside their control.

Description: We understand that inadvertent mistakes can happen.

Views: 724 Date: 10.10.2022 Favorited: 49 favorites
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Remember, when you ask eBay to step in and help without successfully resolving the issue directly with your buyer and eBay finds on behalf of the buyer, it will result in a defect.
You will receive a shipping label credit to your monthly invoice and we will automatically remove any negative and neutral feedback, defects, and open cases in service metrics.

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